FAQ

You have questions about industrial springs, specialty springs and custom springs.  We have answers 

Is Springs & Things a well established supplier of custom designed small springs, industrial springs and specialty springs?

Yes, Springs & Things has been a trusted supplier of industrial springs, custom made springs and parts with spring-like qualities things since 1997.  

As a springs manufacturing company serving all markets in Canada and the U.S., what kinds of industrial springs and specialty springs does Springs & Things produce?

We produce a wide variety of compression springs, extension springs, torsion springs, spiral torsion springs, wire forms, flat springs, and a wide variety of parts with spring like qualities.  

What do you mean by products with spring like qualities?

It could be virtually anything that is made out of a traditional spring material.   For example, you may need an S-hook or a formed metal part that needs a little spring tension.  Or perhaps you have a nylon or solid metal part that is no longer available and you need a replacement.  A custom designed part from Springs & Things may be the timely and cost effective solution.

Does Springs and Things supply stock springs?

No.  We supply custom springs and specialty springs.

 What companies and organizations order custom springs from Springs & Things?

Our growing list of satisfied customers, located in Canada and the U.S., range from Blue Chip corporations to new and emerging companies.   We are also a trusted supplier of wire springs, compression springs, extension springs, torsion springs, spiral torsion springs, wire forms, flat springs, assemblies and coiled and special springs for government agencies and educational institutions.

Do companies from the United States send orders for springs to Springs & Things? 

Yes, our growing list of satisfied customers includes many companies in the United States, including customers in Alabama, California, Florida, Illinois, Indiana, Massachusetts, Minnesota, Montana, Nevada, North Carolina, Ohio, Pennsylvania, Texas, West Virginia and Wisconsin.

What if we need help to design a spring or find a replacement for a part?

Yes, we provide spring design help.  For example, we often work for Entrepreneurs and Owner/Operators who have invented something new and need a spring to complete their product.

What kinds of spring orders can Springs & Things fulfill?

We can help meet your spring product and inventory goals with:

• weekly, monthly blanket orders of springs, with push/pull releases to work with your Lean Strategy
• production runs (several million pieces) of springs
• custom orders of springs
• short orders of as little as one spring

What sets Springs & Things apart from competing suppliers of springs?

We deliver the high service levels you would expect from a family-owned springs manufacturing business while maintaining the professionalism you want and need from a leading springs supplier.   Try us just once and you will see there are no middle-men who inflate costs and extend production schedules.  Instead, you have direct access to senior sales and production staff with a total of 125 years of springs manufacturing experience.  That makes a difference. 

How can Springs & Things help my company shorten production time and reduce costs?

As an industry leading springs maker, we are often able to provide quotations within 24 hours.  We may also be able to help you save time and money by creating specialty springs or a custom spring design that allows you skip a manufacturing step, such as crimping or welding.

I need a spring prototype.  Can you help?

We have dedicated sales and design staff who can show you how to use spring materials to cut manufacturing costs while also increasing functionality.  For example, you could take something that is made now out of plastic, nylon or solid metal and save money simply by switching to spring material.  We can even go to your plant to see your full assembly, take measurements and exchange ideas with your engineering and production teams.   It's easy to arrange, just give us a call or click to arrange an appointment.

What is the best time to ask for assistance with a spring prototype or some other unique need?  

Some clients come to us with a finished spring design and we are very happy to handle that kind of order.  But more often than not we can make a suggestion on how to modify the design to make it more functional and or reduce costs.  It's best to come to us as soon as possible because that means we can look at all options.  Conversely, if you call when the design is close to final, fewer options will be available and that could mean that you are not able to take advantage of the best option. 

Does Springs & Things manufacture wire forms?

There's something about wire forming that brings out the best in our design and production staff.  No wire forming challenge is too large and they will push themselves and our machinery to the limits if that's what it takes to meet and exceed customer requirements.  Most wire form orders are for clips, clamps and retainers.  But that's just the start because a wire form can be shaped into just about anything you could imagine. 

Does Springs & Things provide load testing of compression or extension spring samples? 

Yes, we can confirm performance with load and extension testing or, when necessary, more demanding testing in laboratory settings.   For example, we use the results of load tests to redesign parts that are close to what a customer needs, but need a slight adjustment to achieve optimal performance.

Does Springs & Things provide shot peening? 

Yes, we provide shot peening on parts that have to be able to resist multiple shocks and heats, such as a high-performance die spring or an engine value spring.   The process involves bombarding a metal surface with a media that creates a uniform layer of compressive stressed metal, a step that increases part life by making the metal surface more resistant to fatigue and stress corrosion failures. 

Does Springs & Things provide special coatings? 

Yes, we can handle almost any special coatings jobs, including specialty requests, and the two most popular commercial finishes are:

• Bright Zinc (Clear colour) and Bake.  Yellow, Red, Black and Olive Drab colours also available.
• Zinc Phosphate and Oil.  Standard Grey or Black Colour.  Wet or Dry Oil.
• These tried and true finishes are often used as a cost effective way to improve performance, meet aesthetic requirements or protect against corrosion.

What other services does Springs & Things provide?

A little extra thought can go a long way when it comes to spring packaging and delivery.  For example, the addition of a paper insert can make all the difference between getting two sets of springs that are easy to unwrap -- and a tangle of springs that create a headache for your production staff.  We think of these things long before it's time to ship an order and that means you get, at no extra cost, an order that is easy to unpack.  

What if I need highly customized packaging?

We can do that, as well, for a small additional charge.      

What other value added services does Springs & Things provide?

We offer product assembly and parts assembly, a value-added service not readily available from competitors.  We use refined assembly methods and specialized equipment provide to achieve unmatched product uniformity on simple or complex designs.